Introduction

LaFountain Design ("EagleLytics," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our EagleLytics platform and services.

Information We Collect

Personal Information

When you register for EagleLytics, we collect:

• Account Information: Full name, email address, password (encrypted)
• OAuth Data: Name and email from Google OAuth (if using Google sign-in)
• Contact Information: Any information you provide when contacting support

Supplier Credentials

To provide scanning services, we collect and store:

• Supplier platform credentials (API keys, authentication tokens, login credentials)
• Supplier store URLs and platform identifiers
• Supplier names and configuration details

All credentials are encrypted at rest using industry-standard encryption.

Usage Data

• Scan history and results
• Scheduled sync configurations
• Platform connection information
• Application logs and error reports
• IP addresses and browser information (automatically collected)

Cookies and Tracking

We use cookies and similar technologies for:

• Authentication and session management
• Remembering user preferences
• Analytics and performance monitoring

How We Use Your Information

We use collected information to:

• Provide Services: Process scans, monitor inventory, generate reports
• Account Management: Create and maintain your account, process authentication
• Communication: Send service updates, respond to inquiries, provide support
• Improvement: Analyze usage patterns, improve features, optimize performance
• Security: Detect and prevent fraud, abuse, and security incidents
• Compliance: Meet legal obligations and enforce our agreements

Information Sharing and Disclosure

We do not sell your personal information. We may share information in these limited circumstances:

• Service Providers: Third-party services that help us operate (hosting, email, analytics) under strict confidentiality agreements
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets (you will be notified)
• Protection of Rights: To protect our rights, property, or safety, or that of our users

Data Security

We implement comprehensive security measures to protect your information:

• Encryption: SSL/HTTPS for all data transmission, encryption at rest for sensitive data
• Access Controls: Restricted access to personal information on a need-to-know basis
• Infrastructure: Secure servers, regular security updates, and monitoring
• Authentication: Secure password hashing, OAuth implementation, session management

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Data Retention

We retain your information for as long as necessary to provide services and fulfill the purposes outlined in this policy:

• Account Data: Retained while your account is active
• Scan Results: Currently retained indefinitely; 60-day archival policy in development
• Deleted Accounts: Data retained for 30 days for recovery, then permanently deleted
• Logs: System logs retained for 90 days for troubleshooting and security

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Export: Receive your data in a portable format (coming soon)
• Opt-Out: Unsubscribe from marketing communications
• Cookie Control: Manage cookies through browser settings

To exercise these rights, contact us through the Contact page or email support@eaglelytics.com.

Third-Party Services

EagleLytics integrates with third-party services:

• Google OAuth: For authentication (subject to Google's Privacy Policy)
• E-commerce Platforms: BigCommerce, Shopify, WooCommerce (for scanning purposes)
• Hosting Provider: DigitalOcean (infrastructure hosting)

These services have their own privacy policies, and we encourage you to review them.

Children's Privacy

EagleLytics is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we discover that a child has provided us with personal information, we will delete it immediately.

International Data Transfers

Your information may be transferred to and processed in the United States or other countries where we or our service providers operate. By using EagleLytics, you consent to the transfer of your information to countries outside your country of residence.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email or in-app notification. The "Last Updated" date at the top indicates when the policy was last revised. Your continued use after changes take effect constitutes acceptance of the revised policy.